Innofactor Plc, formerly Westend ICT Oyj, is a Finland-based software developer. It provides Miscrosoft-based information technology (IT) services in Finland. It operates as a system integrator and develops software products of its own. It offers solutions in two main areas: Software and Systems, and Services. Software and Systems area comprises web and communication services, Intranet and digital work environment, eServices and eCommerce solutions, document and case management, project management, cloud and mobile solutions, human resources management, customer relationship management (CRM) and enterprise resource planning (ERP), among others. Services area includes consultancy, user experience (UX) design, implementation and training, project management, testing, support, and cloud and hosting services. The Company also offers customer specific solutions aimed at parishes and churches, associations and federations, health care organizations, sport facilities and emissions trading.